Returns

Returns & Refunds

Because our products are applied to skin, we can't accept returns for change of mind. Once a product has been opened, it can't be returned.

Damaged or incorrect orders

If your order arrives damaged, faulty, or isn't what you ordered, email us at sheriff@cactusbodycare.com.au with a photo and your order number within 7 days of delivery. We'll replace it or refund you in full, including shipping.

Reactions

Skin is personal. If you experience a reaction, stop using the product and get in touch. We'll work with you on a solution, which may include a scent swap or store credit.

Australian Consumer Law

Nothing in this policy limits your rights under the Australian Consumer Law. If a product has a major failure, you're entitled to a replacement or refund.